### Why Am I Seeing This?

In order to proxy web traffic through a remote computer, a browser extension is needed.

### Choose Your Preferred Browser

Please install the HeartbeatRM proxy extension that matches your preferred browser.

## [Google Chrome](https://chrome.google.com/webstore/detail/heartbeatrm-proxy/lecppeojfnmcdibcmfhmokdgnnlfcaae)

## [Mozilla Firefox](https://addons.mozilla.org/en-US/firefox/addon/heartbeatrm-proxy/)

### Next Steps

After the extension is installed, reload the Agent Detail page to access the “Start Proxy” button.

### More Information

For more details and help with the proxy feature, please see the video and write-up in our support article.

[View Proxy Article](/content/support/articles/proxy/index.html)